Feedback / Complaints Procedure


Our aim is to ensure you are happy with the entire service you receive at CareHealth and you would recommend us to your family and friends. Following your scan, you will be given the opportunity to complete our Patient Satisfaction Survey. This is an anonymous form, which guides us in continually assessing and improving the services we provide. If, for any reason, we do not meet your expectations, you can:
  • Email us at:
  • Write to us: Customer Services, CareHealth Ltd, Parkfield Business Centre, Park St, Stafford ST17 4AL
  • If you prefer to speak to us; telephone 07488 365678 and leave a message. You will receive a call-back within 48 hours.
Open chat
Need a scan?
Scan the code
Hello 👋
Can we help you? Please scan QR Code if you are on your phone, or Open Chat if you have WhatsApp on your computer